- How do I get my User ID and password?
- What is my member status?
- How do I change my membership status?
- I have not received a membership dues notice (invoice). How do I get one?
- I paid my membership dues and have not received a confirmation notice. How do I get one?
- How can I change my mailing address, billing address or any other personal information on my member profile?
- I would like to become a member. What types of membership are there and how much are dues?
- How do I acquire a current Yearbook or back issues of Yearbooks?
- What is IASI’s Federal FEIN number?
- Do you accept Credit Cards?
- Who do I contact if I have not received my Yearbook yet?
- Do I need permission to use an article from a Yearbook?
1. How do I get my User ID and password?
You can go to: “Member Login” and click the “I Forgot my User ID & Password” button. You will be prompted to either enter your User ID to get your password, or enter your e-mail address to get your User ID. If neither of these options work for you, contact:
Customer Care Center
E-mail address: customercare@theiasi.org
Or phone: 414-908-4947, ext.450
During normal office hours, 8:00 am to 4:30 pm. CST, Monday through Thursday, and Friday, 8:00 am to 3:30 pm CST.
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2. What is my member status?
You can go to “Member Profile” login, and there you can find your membership type, your membership start date, and your membership lapse date.
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3. How do I change my membership status?
Please contact:
IASI Membership Department
E-mail Address: IASI_Membership@theiasi.org
Or by phone: 414-908-4947, ext.116
During normal office hours, 8:00 am to 4:30 pm. CST, Monday through Thursday, and Friday, 8:00 am to 3:30 pm CST.
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4. I have not received a membership dues notice (invoice). How can I get one?
You should receive a membership dues notice (e-invoice) 60 days before your membership ends, as long as you have a valid e-mail address in the IASI database. After that you will receive a hard copy in the mail. If you have not received a membership dues confirmation notice, this could mean your e-mail address is not on file or it needs to be updated in the database.
If you need to update your e-mail address contact:
Customer Care Center
E-mail address: customercare@theiasi.org
Or phone: 414-908-4947, ext.450
During normal office hours, 8:00 am to 4:30 pm. CST, Monday through Thursday, and Friday, 8:00 am to 3:30 pm CST.
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5. I paid my membership dues and have not received a confirmation notice. How do I get one?
If you renewed or joined on-line, you will receive an e-mail with your membership dues confirmation (receipt) attached, within 10-15 business days of the transaction. If you renewed or joined via a paper form, you will receive an e-mail with your membership dues confirmation (receipt) attached, within 10-15 business days of receipt of your form.
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6. How can I change my mailing address, billing address or any other personal information that needs to be changed?
You can go to: “Member Profile” login and change your personal information. Once you have submitted the changed information it will update your record in the membership database. This does have a process time of approximately three hours.
If you don’t remember your UserID or Password, go to: “Member Login” and click the “I Forgot my User ID & Password” button. You will be prompted to either enter your User ID to get your password, or enter your e-mail address to get your User ID. If neither of these options work for you, contact:
Customer Care Center
E-mail address: customercare@theiasi.org
Or phone: 414-908-4947, ext.450
During normal office hours, 8:00 am to 4:30 pm. CST, Monday thru Thursday, and Friday, 8:00 am to 3:30 pm CST.
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7. I would like to become a member, what types of membership are there and how much are dues?
Go to: “Join Now” for an explanation of the different membership types and related dues.
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8. How do I acquire a current Yearbook or back issues of Yearbooks?
You can contact:
Customer Care Center
E-mail address: customercare@theiasi.org
Or phone: 414-908-4947, ext.450
During normal office hours, 8:00 am to 4:30 pm. CST, Monday through Thursday, and Friday, 8:00 am to 3:30 pm CST.
Please send Yearbook payment to:
IASI Headquarters
ATTN: Subscriptions Department
7044 S. 13th Street
Oak Creek, WI 53154
If you need a W-9 form, please contact the IASI Accounting Department at:
E-mail address: accounting@theiasi.org
Or by phone: 414-908-4947, ext.112
During normal office hours, 8:00 am to 4:30 pm. CST, Monday through Thursday, and Friday, 8:00 am to 3:00 pm CST.
Prepayment for yearbooks is required, and your order will be shipped when payment is received. We accept VISA and MasterCard.
Please contact Customer Care Center with any additional questions regarding the Yearbook.
E-mail address: customercare@theiasi.org
Or phone: 414-908-4947, ext.450, during normal office hours, 8:00 am to 4:30 pm. CST, Monday through Thursday, and Friday, 8:00 am to 3:30 pm CST.
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12. Do I need permission to use an article from a Yearbook?
Please contact Christopher Roper if you would like to use an article from a Yearbook.
E-mail Address: c.roper@theiasi.org
Or by phone: 414-908-4947, ext.107
During normal office hours, 8:00 am to 4:30 pm. CST, Monday through Thursday, and Friday, 8:00 am to 3:00 pm CST.
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